Privacy Policy

Who We Are

This Privacy Policy covers Aveyron Chalet, operated by Aveyron Chalet Studios Ltd, reachable at support@aveyron-chalet.com. Our registered office is at 741 Castle Terrace, Manchester, M1 9LF.

We operate a free-to-play social casino at aveyron-chalet.com. No real-money gambling takes place on this site.

What Data We Collect

We collect only what is needed to run the service:

• Usage data: pages visited, time on site, browser type, device type, approximate country. Collected anonymously via Cloudflare Web Analytics. No personal identifiers are stored at this layer.
• Support enquiries: if you email us, we receive your email address and the contents of your message. We use this only to reply and, where relevant, improve the service.
• Cookie consent preference: stored locally in your browser (__cc_v1) so we remember your choice. See our Cookie Policy for the full list.
• Age-gate acknowledgement: a session cookie (__age_ok) confirming you have confirmed your age. It contains no personal data.

We do not collect your name, postal address, payment details, or national ID number. We do not ask you to create an account.

How We Use Your Data

• To serve the website and keep it functioning (strictly necessary).
• To understand how players use the games and improve them (analytics — only with consent).
• To respond to support requests you initiate.
• To comply with our legal obligations (age verification, responsible-play regulation).

We do not use your data for automated decision-making or profiling. We do not sell your data.

Lawful Basis (UK GDPR + PECR)

Under UK GDPR, our lawful bases are:

• Legitimate interests — for strictly necessary operations (site security, session management, age-gate cookie).
• Consent — for analytics and any advertising cookies. You may withdraw consent at any time via the cookie banner or by clearing your browser storage.
• Contract performance — when you contact us for support, processing your message is necessary to fulfil the support relationship.

Cookies

We use a small number of cookies. For the full breakdown — categories, durations, and third-party providers — please read our dedicated Cookie Policy.

Data Retention

Anonymous analytics data is retained for up to 30 days before being aggregated. Support emails are retained for up to 12 months after resolution, then deleted. Session and consent cookies expire as described in the Cookie Policy.

Third Parties

We use Cloudflare for hosting and web analytics. Cloudflare may process traffic metadata (IP addresses truncated, no fingerprinting). We do not share your personal data with any other third parties except where required by law.

Your Rights

Under UK GDPR you have the right to: access the personal data we hold about you; request rectification; request erasure; object to processing; restrict processing; and data portability. To exercise any right, email support@aveyron-chalet.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the site after a material change constitutes acceptance of the revised policy.

Contact

Questions about your data? Email support@aveyron-chalet.com. We aim to respond within 5 business days.